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You Said, We Did
We're committed to listening to residents and acting on feedback wherever we can.
This page highlights examples of what residents have told us through surveys, engagement activities, events, complaints, compliments and other feedback channels, alongside the actions we have taken in response.
Sharing these updates helps us demonstrate how resident feedback is helping to shape services and improve the experience of our tenants and leaseholders.
What you'll find here
You'll be able to see:
Feedback we've received from residents
Actions we've taken in response
Updates on changes that have been made
Examples of how resident views have influenced decisions
Updates Coming Soon
We're currently developing our first "You Said, We Did" updates.
Check back soon to see how resident feedback is driving change across our housing services.
You Said, We Did
We're committed to listening to residents and acting on feedback wherever we can.
This page highlights examples of what residents have told us through surveys, engagement activities, events, complaints, compliments and other feedback channels, alongside the actions we have taken in response.
Sharing these updates helps us demonstrate how resident feedback is helping to shape services and improve the experience of our tenants and leaseholders.
What you'll find here
You'll be able to see:
Feedback we've received from residents
Actions we've taken in response
Updates on changes that have been made
Examples of how resident views have influenced decisions
Updates Coming Soon
We're currently developing our first "You Said, We Did" updates.
Check back soon to see how resident feedback is driving change across our housing services.